We will start with the Google Domains page, let me know once you're there.
6:21:26 PM : Alright. Please click on Manage Custom records.
6:21:52 PM : After that, click the trash icon for the www CNAME record.
6:21:57 PM : Once done, please let me know.
6:22:14 PM : Done
6:22:21 PM : Checking..
6:22:44 PM : Perfect! Now, click on Website at the left hand side.
6:23:02 PM : ok
6:23:03 PM : Click on Forward Domain.
6:23:21 PM : Under Forward to, please enter: google.com
6:23:34 PM : Then click on Forward.
6:23:56 PM : ok
6:24:15 PM : Checking... One moment.
6:24:40 PM : Awesome! Now, click on DNS tab at the left side again.
6:24:48 PM : ok
6:25:00 PM : Click on Domain Forward and click Delete.
6:25:36 PM : done
6:25:47 PM : Forwarding the domain to google.com is usually our way of refreshing your website records connected to the domain so after doing do, we can now connect the new Sites URL through Admin Console.
6:26:00 PM : Awesome now, kindly go to the Admin Console.
6:26:01 PM : excellent
6:26:07 PM : ok
6:26:23 PM : Once you're on the page, let me know if you are able to select the www already.
6:26:32 PM : ok
6:27:26 PM : still indicated custom url already taken
6:27:51 PM : Can you close the page and open a new one?
6:28:01 PM : sure
6:28:31 PM : Alright. Let me know how it goes.
6:29:59 PM : Looks good (Pending)
6:30:06 PM : Thank you
6:30:18 PM : Great! Can you send me a screenshot of the page so I can check as well?
6:30:31 PM : My pleasure!
6:30:37 PM : Which page?
6:30:50 PM : Admin Console where you added the Custom URL.
6:30:59 PM : ok
6:31:03 PM : Thanks.
6:31:33 PM : 3.JPG
6:31:37 PM : Thanks again
6:32:01 PM : Awesome! Oh, we're not done yet though, .
6:32:11 PM : ok
6:32:51 PM : We will need to re-add the CNAME record and forward your domain to have it be visible.
6:33:04 PM : Alright. Do you still have the Google Domains open?
6:33:13 PM : ok yes
6:33:27 PM : Great! Please click on the DNS tab again.
6:33:38 PM : Click on Manage Custom Records.
6:33:50 PM : ok
6:34:03 PM : After that, click on Create new record, then add the following:
Name: www
Type: CNAME
TTL: 3600
Data: ghs.googlehosted.com
6:34:16 PM : Once done, click on Save.
6:34:51 PM : ok
6:35:06 PM : Awesome, now click on Website tab.
6:35:14 PM : Click Add a forwarding address at the top right corner.
6:35:39 PM : ok
6:35:50 PM : Click Edit across Forward From. Then, click the trash icon across www.
Under Forward to, enter: www.[YOURDOMAINHERE].com
6:36:19 PM : Screenshot 2023-10-10 9.36.10 AM.png
6:36:26 PM : The set up should look like that.
6:36:34 PM : Then click on Forward after,
6:37:30 PM : all set
6:37:36 PM : Checking...
6:38:08 PM : Perfect! Now, you're all set and your domain is already properly connected to your new Google Sites website.
6:38:15 PM : Please note that for the DNS changes to take effect, it might take a propagation period of several minutes depending on your location or up to 24 - 48 hours across the entire internet.
6:38:33 PM : Would there be anything else that I can assist you with aside from this for now?
6:38:34 PM : Great. Thank you
6:38:40 PM : That should do it