Google Sites Help & Live Support Available
As a top contributor in the Google Sites community we've seen a lot of interesting errors pop up. We are here to tackle the frequently asked questions for you and provide clear instruction.
Google Sites Support Articles List
Submit Sitemap for my Google Sites Website XML Format to Search Console
Can you upload a sitemap from Google Sites?
Setting Up a Google Sites Custom Web Address (Personal Gmail and GoDaddy Account)
If your website is a 404 error or there is a DNS problem with your website custom URL.
How to set up Page Level Permissions in New Google Sites
The work around for adding private areas to your Google Sites for users or contact groups of users.
How to Give the Google Sites Development Team Your Feedback & Ideas
Google Sites Team developers need your ideas to improve the New Sites product.
My Google Site isn't showing up, not indexed on Google search
The common issues for crawling your website and how to optimize content.
AI Generative Features for Google Sites Web Design in Workspace
Google Bard AI is a helpful content generating tool than can be used in conjunction with Sites.
Tips for Adding a Logo and Favicon to your Site
Check out best practices and details regarding uploading these images.
Classic Google Sites Deleted and Can't Find It
Maybe you lost your Classic or New Google Site. We hope it's not permanently deleted from your trash!
Google Sites Cookies Policy Information
With laws and policies in the European Union (EU) about privacy and use of cookies, Google Sites has a notification in place.
The Issue of Google Sites & Unblocked Games
Updating school blocking website filters and students wanting to play games in an endless battle.
What is the ideal Google Sites Banner Size Width and Height?
Research on image rendering in Google Sites with dimension recommendations.
Tutorial on All Google Sites Settings and Viewer Tools Options
Learn about the functionality of each setting and how to customize the viewer experience on your site.
Accessibility Guidelines for Google Sites, Web Standards
Create readable content for all site visitors and learn where all the alt text can be added.
How to Log Into a Google Site - Different Ways to Access Google Sites
All the ways you can find a Google Site or Sign In to Google Sites.
Special Google Sites Features in Google Workspace
Learn about the differences between a free Google account's Sites and what is available on Business and Enterprise Workspace accounts.
If your issue or question doesn't appear here, please submit your inquiry on our contact form. There may be many other Google Sites users in the same position. We hope we can shed some light or share some answers.
New Support Articles to Help New and Advanced Users With Their Google Sites
Here you will find a list of tutorials, articles and guides to help with your Google Sites adventure. These additional Google Sites support resources should help you find new and old examples of issues regarding domains, themes and gadgets. If you need additional support you can also contact our team online.
Why trust us for Google Sites Support?
We have been a Google Sites developers for over 10 years and are very familiar with the strengths and weakness of Google Sites. We have experienced all the pitfalls ourselves through our designing thousands of sites throughout the years. Our clients also trust us for live support, training and consulting. Our expertise makes us an invaluable resource to organizations running Google Workspace.
How do you determine common issues and frequently asked questions?
The best way for us to find new problems with Google Sites is to stay connected with the Google Sites user community. Besides personal experience, we monitor and contribute to forums on Google, Facebook, Twitter, Reddit and more. We are also building a library of Youtube screencast support video tutorials.
Support Related Resources
Journey over to our resources page for a vetted list of helpful Google Sites content you might find helpful. We have links to official sources as well as product experts and content creators. Many people are passionate about Google Sites and want to help you have the best experience possible on the platform. For now, this page and its subpages are directed to solve specific issues user have or may encounter. If you require advanced or ongoing support for Google Sites, do feel free to contact us.
Get Support from a Google Sites Product Expert
Google Workspace support in general is provided by Google Cloud Partners, also called Resellers. If your business does not have an authorized partner, it may be difficult to get direct support from real experts. And the feedback from Google Workspace representatives may be limited, especially in the realm of Google Sites help. In that case, you want to consider our hourly support rate for web conferencing, live calls, general help and live tech support. Here's how we can handle your support ticket:
We'll schedule a Google Meet web conference and send a Calendar invite for a set time
We can screen share our side or walk you through how to perform a fix
We'll send our support invoice via Paypal
If you do have a Google Workspace Reseller or Google Cloud Partner then you have an extra level of support for your apps, including Google Sites. However, some may have little experience in building, customizing or supporting Google Sites. We are pleased to work with your partner to provide Google Sites support. In fact, this helps us build relationships with such businesses and lend our product expertise to their teams.
We are also very active on social media, including Twitter for your inquiries.
About the Official Sites Help Center
The official Google Sites Help center is a great place to browse help topics related to:
Getting started building a Google Site
Creating webpage content
Editing, Sharing and Publishing
Installing extended features like Analytics
Managing the migration from Classic Google Sites to New Google Sites
The community tab of the help center contains categories for:
Featured posts from Sites community managers for the Google Sites team
Asking a "how to" question to product experts
Sharing an idea, like your website or features you'd like to see added to the product
Troubleshooting an issue
The community tab is frequently monitored by product experts, some of which we've identified in our resources page. These experts have a wealth of knowledge, working many years on the platform. They thoroughly test new features and potential for embedding code widgets.
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