Knowledge Management for Google Workspace
Capture & Share Your Information
Knowledge management is the process of capturing, organizing, and sharing knowledge within an organization. Overall, knowledge management is a critical tool for any organization that wants to improve its performance and achieve its goals.
Why is Knowledge Management Important?
It is important for a number of reasons, including:
Better decision-making: When employees have access to the knowledge and expertise of their colleagues, they are better equipped to make informed decisions. This can lead to improved customer service, increased productivity, and reduced costs.
Promotion of ideas: Knowledge management can help organizations to identify new opportunities and develop new products and services. By sharing knowledge across the organization, employees can build on each other's ideas and come up with new and innovative solutions to problems.
Employee satisfaction: Employees who feel that their knowledge is valued and appreciated are more likely to be engaged and satisfied with their work. This can lead to lower turnover rates and increased productivity.
Reduced risk: By capturing and storing knowledge, organizations can reduce the risk of losing it. This is especially important for organizations that rely on intellectual property or trade secrets.
How to launch an effective knowledge management program in 6 steps:
Get buy-in from senior management: Knowledge management is a top-down initiative, so it is important to get buy-in from senior management before you start.
Create a knowledge management strategy: What are your goals for knowledge management? What knowledge do you need to capture and share? How will you measure the success of your program?
Choose the right tools: There are a number of knowledge management tools available, so it is important to choose the right ones for your organization.
Train your employees: Employees need to know how to use the knowledge management tools and how to contribute to the knowledge base.
Promote knowledge sharing: Create a culture of knowledge sharing and encourage employees to share their knowledge with others.
Measure your results: Track the results of your knowledge management program to see how it is helping your organization achieve its goals.
We are trainers and consultants for knowledge management
We understand the process for using Google Apps to distribute information across your organization. We've helped organize intranets, launch communities and help teams be successful. There are a lot of different products out there, even within the Google ecosystem. You have choices to make about how information is presented. Should you use the new Google Sites? Google Drive? Google Communities? What about Google Springboard? Let's take a tour together of what is being offered so you can make an educated decision.